Conditions of Use
You must be 18 years or older to use this service
Availability
The support line is open:
10am – 8pm, 7 days a week
The online chat service is open:
6pm – 8pm, Monday – Friday
About
FriendLine is for anyone who needs to reconnect or just wants a chat.
All conversations with FriendLine are anonymous and our friendly volunteers are ready for a yarn and to share a story or two. This is not a crisis service
FriendLine is operated by volunteers who are screened and trained
Please be respectful and friendly to the volunteers you are speaking with
All conversations are anonymous and confidential
Volunteers take a no-tolerance approach to any offensive remarks and will terminate the conversation if this occurs
Conversations may be limited in duration depending on demand
No personally identifiable information is actively captured by this service

