Conditions of Use
Family and Child Connect can help with a range of family and parenting challenges. We’ll talk with you about your situation and work out the type of support you might find helpful.
For Parents and Caregivers in Queensland
Availability
Monday to Friday, 9am to 5pm; Call hotline to be referred to local service provider.
About
When you contact Family and Child Connect you’ll speak with an experienced family support worker who will listen to you and put you in touch with people who have assisted others in tough times. We may be able to help you in just one phone call – either by providing advice or referring you to a support service – or we might arrange to visit you at home or a safe place to talk. You can also work with a domestic violence support worker. In some areas, there are family support services run by Aboriginal and Torres Strait Islander organisations. Most family support services can offer families the choice of working with an Aboriginal or Torres Strait Islander family support worker.
We can connect you to local services that can help with:
- managing your child’s behaviour (e.g. skipping school, running away from home, homework, tantrums)
- building better family relationships
- stopping any violence at home
- budgeting and managing money
- alcohol, drug or gambling problems
- housing, health care or access to other community or government services.
You can use this service as often as you need. There is no limit and no cost.
Every family is different so when you speak with us you will get advice and support specific to your situation.

