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Friendline

Melbourne, Brisbane, Sydney, Adelaide, Perth

Conditions of Use

You must be 18 years or older to use this service

Availability

The support line is open:

10am – 8pm, 7 days a week

The online chat service is open:

6pm – 8pm, Monday – Friday

About

FriendLine is for anyone who needs to reconnect or just wants a chat.

All conversations with FriendLine are anonymous and our friendly volunteers are ready for a yarn and to share a story or two. This is not a crisis service

FriendLine is operated by volunteers who are screened and trained

Please be respectful and friendly to the volunteers you are speaking with

All conversations are anonymous and confidential

Volunteers take a no-tolerance approach to any offensive remarks and will terminate the conversation if this occurs

Conversations may be limited in duration depending on demand

No personally identifiable information is actively captured by this service

HeartKids is not affiliated with this support group or organisation. It is the responsibility of the individual and/or their carer(s) to determine whether this or any other organisation on this website may provide some benefit to them.

Last Reviewed: 25 August 2026

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