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Ngala Parentline WA

Conditions of Use

For parents and caregivers in WA.

Please note: There are two phone numbers depending on region, and phone line – details below:

1800 111 546, and (08) 9368 9368

Availability

8am-8pm 7 days a week; The Ngala 1800 111 546 number is free for regional callers only from landlines.

The Ngala 1800 number is unable to provide guaranteed freecall access for all mobile service providers, therefore if you have difficulty accessing this number from your mobile phone – please call 9368 9368 and request a call back from the Parenting Line.

About

Babies, children and young people thrive when their parents are supported.

Our service, provided by trained and experienced professionals, provides up to date child development information, parenting support and referral, to assist parents in their parenting journey.

The aim of the Parenting Line service is:

For parents and caregivers to be informed, supported and confident

To support parents and caregivers to care for and raise children that are happy, healthy and thriving

To offer information, strategies and ideas for parents and caregivers to work towards overcoming parenting challenges

To connect families to local community services to meet the health, development and wellbeing needs of the whole family

HeartKids is not affiliated with this support group or organisation. It is the responsibility of the individual and/or their carer(s) to determine whether this or any other organisation on this website may provide some benefit to them.

Last Reviewed: 25 August 2026

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